Delivery & access
- Delivery is between 7am and 10 pm. Unfortunately, we cannot give you a more specific time slot and the driver cannot call you before they arrive.
- For flats, standard delivery is to the ground floor main entrance only without any extra charge once it delivers to your flat you have to pay labor charges.
- A signature is required
- Cash on delivery option also available which will 20% of the total amount.
- Your order will only be dispatched when every item is available. This means that the expected delivery date will be that of the longest lead-time item
- You must provide us with directions if your address is difficult to find
- For security reasons, a signature is required upon receipt of your order. If no one is available to sign for your delivery, please supply an alternative address
- If you notice any product or packaging damage, please record this on the drivers’ terminal
- Where possible, please call us whilst the driver and delivery team are still there
- We will fix or replace any damaged item.
- Risk of damage to or loss of the products will pass to you upon delivery
- Your statutory rights are not affected
Prices, payment & security
- All prices are inclusive of GST(where applicable) at the current rates and are correct at the time of entering the information onto the system. The total cost of your order is the price of the products ordered, plus any delivery charges
- You confirm that the credit or debit card that is being used is yours. All credit/debit cardholders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to or does not, for any reason authorize payment to us, we will not be liable for any delay or non-delivery
- Any pricing error shall be subject to correction without liability
- We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure but in the absence of negligence on our part, we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the Website
- All our products come with a 1-3 year manufacturers’ guarantee unless otherwise stated. Clearance items, and any product purchased for commercial use, are not covered by any guarantee.
- All content on this website, including text and images, is protected by India copyright law. Anyone found to be using this content without our express permission will be asked to remove it and could be prosecuted